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  Frequently Asked Questions

How are your prints made?
What paper do you use for your prints?
How do you package your prints?
How are the prints sent to me?
What if I want to buy an original?
How do I become an artist on your site?
I applied to put a kids picture up but haven't received my password.
Who won last month's art quiz?
What were the correct answers to last month's quiz?
How do you choose the winner of the art quiz in case of a draw?
My picture has been taken out of the Kids Gallery!

 

 


• How are your prints made?
 
Our prints are made using the giclée method. This involves us taking a high quality digital photograph of the original artwork and printing using PhotoChrome inks (lightfast >75 years) on 100% cotton Somerset Enhanced paper.
 


• What paper do you use for your prints?
 
We use Somerset Enhanced Textured paper. We chose this after testing prints on lots of different paper and found it gave the best results. The paper is 100% cotton and has a weight of 225g/m2.
 


• How do you package your prints?
 
Our prints are carefully rolled and packaged in heavyweight cardboard tubes.
 


• How are the prints sent to me?
 
In the UK they are sent by first class registered post. For the rest of the world they are sent by registered airmail.
 


• What if I want to buy an original?
 
We will forward your enquiry to the artist. Let us know which one you'd like here
 


• How do I become an artist on your site?
 
Apply here and we'll send you info
 


• I applied to put a kids picture up but haven't received my password.
 
It could be that you put your email address in with a typo in it. Or maybe it has gone to your junk mail or spam filter. If you don't receive it within 4 hours let us know here
 


• Who won last month's art quiz?
 
Click here to find out the lucky winner
 


• What were the correct answers to last month's quiz?
 
Click here to find out
 


• How do you choose the winner of the art quiz in case of a draw?
 
We will pick the winner at random
 


• My picture has been taken out of the Kids Gallery!
 
You can only have ten pictures in the gallery at any time - if you add an eleventh, your earliest may be removed
 

 
 
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